Privacy Policy

1. Information We Collect

Personal Information

When you create an account with trivalenqora, we collect information that helps us provide personalized budget optimization services. This includes your name, email address, phone number, and business address if you're representing a company.

Financial Data

To deliver effective budget optimization, we collect financial information you choose to share, including:

• Income and expense categories
• Budget targets and spending patterns
• Financial goals and preferences
• Transaction data (when you connect accounts)

Technical Information

We automatically collect technical data to improve our services, including device information, IP addresses, browser type, and usage patterns on our platform.

2. How We Use Your Information

Service Delivery

Your information helps us create personalized budget recommendations, track your financial progress, and provide relevant insights about your spending patterns. We analyze this data to offer tailored advice for achieving your financial goals.

Communication

We use your contact information to send important updates about your account, notify you of significant budget changes, and share educational content that might help your financial journey. You can opt out of non-essential communications at any time.

Platform Improvement

Aggregated, anonymized data helps us understand how users interact with our platform, identify areas for improvement, and develop new features that better serve our community's needs.

3. Data Sharing and Third Parties

Service Providers

We work with trusted third-party providers who help us deliver our services. These include cloud hosting providers, payment processors, and analytics services. All partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government request. We'll always notify you about such requests unless legally prohibited from doing so.

Business Transfers

If trivalenqora is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll notify you of any such change and how it affects your data.

4. Your Rights and Choices

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this in a structured, machine-readable format within 30 days of your request.

Correction and Updates

You can update most of your personal information directly through your account settings. For other changes, contact our support team, and we'll help you correct any inaccuracies.

Deletion Rights

You can request deletion of your account and associated data at any time. We'll process this request within 30 days, though some information may be retained for legal or security purposes as outlined in our retention schedule.

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

5. Security Measures

Data Protection

We implement industry-standard security measures to protect your information. This includes encryption in transit and at rest, secure authentication protocols, and regular security audits of our systems.

Access Controls

Access to your personal information is restricted to authorized personnel who need it to provide services. All team members undergo security training and sign confidentiality agreements.

Incident Response

If we discover a security breach that affects your data, we'll notify you within 72 hours and provide detailed information about what happened and what steps we're taking to resolve it.

6. International Data Transfers

trivalenqora operates from Australia, and your data is primarily stored and processed within Australia. When we work with international service providers, we ensure they provide adequate protection for your personal information through appropriate safeguards and contractual obligations.

If you're accessing our services from outside Australia, please be aware that your information may be transferred to and processed in Australia, where our primary servers are located.

7. Children's Privacy

trivalenqora is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we've collected information from a child, we'll delete it immediately.

If you believe we've collected information from a child, please contact us immediately at the details provided below.

8. Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your account email and update the "Last Updated" date at the top of this policy.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. Continued use of our services after policy updates constitutes acceptance of the changes.